Services

2015 Microcare exports - World Mapsystem_tools_full

  1. Technical support

At Microcare we offer real-time technical support for all customers either telephonically or via email. Our team is on stand-by to assist with all your queries regarding installation, compatibility and problem solving to ensure that your Microcare purchase operates in its best application. For Technical Support please email support@microcare.co.za

  1. Repairs

All Microcare solar components carry a three-year warranty, with our grid tied inverters carrying a seven-year warranty. Together with our technical support we offer a speedy turnaround time on all repairs with our technical support team available to assist your correct application of our products through fault finding. To view our Microcare Warranty and for our Terms & Conditions please click here

  1. Design & Develop Customized products

At Microcare we have a holistic approach to product development where we assist to design products that are best suited for your specific application. Our committed Research & Development (R&D) team design and develop solar electronic components using the latest cutting edge technology available. Please contact our R&D team lead by Nelius De Lange at nelius@microcare.co.za

  1. Manufacture products according to spec

Once an extensive design & development process has concluded we move onto the manufacturing process where our experienced team with over 70 years of experience kicks into action. Our trained team of experts together with assistance from the R&D team will manufacture the product according to the agreed upon design ensuring that the application is working correctly according to developed specs.

*Please note that this process is dependent on volume and negotiated investment costs!

  1. Solar course and Product Training

We have a tailor made training for your company accommodating a minimum of 4 people.

The course is a two-day course covering basic solar system design (off grid and grid tied), and intensive practical training on our MPPTs, Pure Sine Wave Inverters, and Grid Tied Inverters.

For more info please click here

 

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